Meet Our Team

At Pennant Insurance Agency, we've built our team with individuals who have the highest standards for client communication and servicing.

Our team provides the strategy, preparation, and protection needed to face life’s unexpected moments. Instead of confusing jargon, we deliver clear playbooks and practical guidance.

Great agencies don’t just sell policies; they develop fans. Our customers will be advocates because they feel supported, informed, and confident.

Like championship teams, we improve every season. Training never stops, service never settles, and complacency never wins.

Get Familiar With The Pennant Insurance Agency Team

Brian Rauber

Agency Owner

Meet Brian, Agency Owner

Connect with me on LinkedIn

I’ve been helping individuals, families, and business owners protect what matters most since 1998. With more than 25 years in the industry, I understand that your insurance isn’t just a policy; it’s finding peace of mind.

Every client’s situation is different. No background, budget, or need is the same. I take the time to listen, explain options clearly, and help you feel confident in your decisions, without pressure or jargon. Let’s draft a straightforward gameplan together, whether that’s:

Home, Auto, and Personal Lines
Commercial and Builder’s Risk
Medicare Supplement and Health
Life Insurance

I also believe insurance is key to strong financial planning. As a Chartered Financial Consultant (ChFC), I bring a broad financial perspective to the insurance planning process. Ask me how we can align policies with your financial goals.

I’m a graduate of the University of Missouri (Go Tigers!) and earned an MBA from Avila University. Outside the office, I’ve delivered Meals on Wheels for more than 20 years, a role that keeps me connected to our community and reminds me why protecting families is so important. My wife, Kate, and I have been married for over 25 years and love to travel; we recently crossed the Running of the Bulls in Pamplona, Spain, off our bucket list. When we’re home in Kansas City, you’ll find me at The K cheering on the Royals.

If you’re looking for experienced guidance and a long-term partner you can trust, you can count on me to help you protect what matters most.

Meet Brian

Heather Jack

Office Manager

Meet Heather, Office Manager

Since 2020, I’ve been supporting clients in the complex world of insurance. I believe coverage choices should feel empowering, not overwhelming, and I enjoy helping people understand their policies and make decisions that fit their needs.

I started my career in marketing, which helps me make complicated topics relatable to clients. My drive for knowledge never stops, and I’m passionate about translating it into real-world impact.

I’m a graduate of the University of Kansas (Rock Chalk!) with dual majors in Marketing and Management & Leadership. I’ve continued to expand my knowledge through continuing education and earned my CISR (Certified Insurance Service Representative) designation in 2022.

Outside of work, I volunteer with my favorite rescue MABTR, where we adopted our dog, Pepper Jack. Since our wedding in 2013, my husband Andrew and I have had too many hobbies to count. You can find us bowling in leagues, participating in board game nights, and trying local cuisine. We’ve traveled to Norway and to Poland and are excited to plan the next adventure.

As a service professional who genuinely cares about client success, you can count on me to help you protect what matters most.

Meet Heather